Consulting, support & training services

This combination of skills means that whether you are updating an existing web-based business application to take advantage of the latest products and technologies, or are planning a completely new project, Daemon can provide the professional guidance, technical expertise and real-world experience you are looking for.

ColdFusion consulting & support

Daemon offers high level ColdFusion consulting from performance tuning to application troubleshooting.

Front end optimisation (FEO)

The time it takes to load a web site and complete a task has a direct impact on user engagement, and consequently revenue. Given a choice between multiple competing sites, users tend to prefer those that are faster. Our team will improve the performance of your web site.

Launch assurance

Launch assurance service is designed to identify and, where possible, rectify the factors that can lead to poor application performance, or even application failure, once deployed within a production environment.

Security review

Security review helps identify and address the potential threats to your web application, and helps to protect your valuable and/or sensitive organisational information.

Server administration

Server administration review helps you establish the optimal server environment for your site, encouraging the creation of applications that perform better and are easier to support. Code review helps confirm that your coding practices will continue to provide the best possible performance, stability, and scalability for your web application.

FarCry platform

We have unparalleled expertise in the FarCry platform codebase, design, and its dependencies. We’ve written most of FarCry by ourselves, and we’ve seen a number of FarCry deployments, both big and small, good and bad. So let our expertise help you.

Consulting services

If you have some pain points and/or otherwise unsure about how to get the most out of your FarCry deployment, we can help you. For example: Assess existing or planned deployment of FarCry to minimize the operation overhead and maximize automation Train/guide your staff on day-to-day administration/management of FarCry. Investigate problems that you are experiencing with the FarCry deployment

Development services

If you are already using FarCry but need some custom features implemented (either in the FarCry Core or as plugins), or if some bugs are affecting your use of FarCry, we can help you with our expertise and our influence in the FarCry community.

Training Services

Daemon has instructor based training courses for both contributors and developers. If you need to get up to speed on FarCry we can offer a variety of set curriculum or alternatively prepare a training solution that is tailored for your specific requirements and customisations.

FarCry Core changes

It’s possible to accelerate the development of core features, the repair of specific issues and so on through “Sponsoring Enhancements”. Although open source, the Daemon engineering team works daily with the FarCry code base and so is ideally positioned to address and prioritize product specific issues on behalf of clients.

FarCry developer training course

The FarCry developers course is designed to introduce the concepts of the FarCry open source content management system and teach experienced ColdFusion developers how to install, customise and optimise web apps based on the FarCry platform.

Fast track to FarCry contributor

The FarCry contributor course is an introduction to the FarCry open source content management system. Students learn how to manage their content and maintain their website.

webTeam support services

Daemon offers a range of flexible support packages that enable you to get the help you need when you need it. Support packages are tailored to the needs of your organisation. Our support offerings deliver real business benefits by providing specialised technical support and guaranteed turnaround time on incidents.

Ad hoc

Pay as you go, ad hoc development support.

N/A/ annual

Professional

Unlimited business hours support. After hours support available but charged separately.

$30,000/ annual

Enterprise

Unlimited business hours support. After hours support for Severity 1 & 2 issues.

$72,000/ annual

Custom

Let us tailor a solution for your team.

POA/ annual

Complete PDF Brochure (Master Services Agreement available for review on request)

Support services webteam 6.2 brochure

Workshops

Facilitated workshops to eke out your stakeholder requirements and build a blueprint for your digital strategy.

Site map workshops

A wireframe workshop helps to organise the non technical and technical planning required at the outset of any web project. Wireframe documentation offers a blueprint of a website that maps information, technical requirements and business rules.

Wireframes are a powerful metaphor for articulating requirements to stakeholders, creative and development teams. They create an opportunity to “get things right” before either design or development begins in earnest.

Wireframing workshops

A site map workshop is an exercise in information architecture where the current and planned information in a web site or application is modelled. The workshops are designed to moderate and coordinate the voices of various stakeholders, helping to build a consensus and overarching philosophy on the site hierarchy. The outcome is a site map designed to achieve a cohesive and logical organising and labelling structure.

Site map workshops help convey your business goals online, and address the goals of key user groups and the various experience paths they will take through the site.